Effective Date: May 10, 2026
FL Handyman LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and physical address
- Communication Data: Messages, inquiries, and correspondence you send to us
- Service Information: Details about the services you request or receive
- Website Usage: Information about how you interact with our website, including IP address, browser type, and pages visited
2. How We Use Your Information
We use the information we collect for the following purposes:
- To communicate with you about your service requests and inquiries
- To provide, maintain, and improve our handyman services
- To send job notifications to technicians who have opted in
- To send service updates, appointment reminders, and customer support messages
- To respond to your questions and provide customer support
- To improve our website and user experience
3. Information Sharing
We respect your privacy and do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information only in the following limited circumstances:
- With service providers who help us operate our business (e.g., payment processors, SMS providers)
- When required by law or to protect our legal rights
- With your explicit consent
4. SMS and Text Message Communications
By providing your phone number and consenting to receive SMS notifications, you agree to receive text messages from FL Handyman LLC. This includes:
- For Technicians: Job alerts, assignment updates, and important notifications
- For Customers: Appointment confirmations, service updates, and customer support messages
Message and data rates may apply. You may receive recurring messages. You can opt out at any time by replying STOP to any text message from us. For help, reply HELP.
5. Your Rights and Choices
You have the right to:
- Opt Out: You can unsubscribe from our communications at any time by replying STOP to text messages or clicking unsubscribe in emails
- Access Your Information: You may request a copy of the personal information we have about you
- Update Your Information: You may request corrections to your personal information
- Delete Your Information: You may request deletion of your personal information, subject to legal obligations
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: